Talk to a person, not a ticket queue.
Planning an event, stuck on something, or want Snaploom for your whole organisation? Write in. Every message is read and answered by the person who builds Snaploom.
Before you write
How fast do you reply?
Usually within one working day. Every message is read by a person, not a bot, so a little detail up front gets you a better answer.
Can you help set up my event?
Yes. Tell us the date, roughly how many guests and what the camera should look like. We will suggest a plan and help you brand the page.
I can’t sign in to my account.
Use “Forgot password” on the sign-in page. If the reset email never arrives, write to us from that address and we will sort it out.
Do you work with agencies and schools?
We do. Organisations that run events all year can get longer plans, more pages and help with setup. Pick “Partnership” above.